Why Choose F1 as Your CRM Partner?
F1 is ideally positioned to assist your business to get the
best out of your CRM deployment, with 25 years experience of
trading in the IT industry. We have specialised over recent years
in the CRM/xRM marketplace, and over 15
years experience of training Microsoft products.
F1, with offices in London and Bath, is a great
local partner to help you plan and implement your CRM solutions,
whether they are on-premise or in the cloud.
We have extensive experience in the CRM marketplace, and along
with a qualified team of consultants, trainers and deployment
experts, we feel you should choose F1 Computing to empower you and your
teams to achieve the maximum benefit from your CRM system.
We have listed some of the key benefits of partnering with F1
Exclusively for Microsoft
Dynamics CRM 2011 Online customers, who have nominated F1 as
CRM Partner of Record,
we are offering a 20% discount on our
scheduled Microsoft Dynamics CRM 2011 courses and certifications.
F1 has successfully deployed CRM
2011 online for over 50 customers worldwide in a numerous
vertical markets in this current financial year.
Microsoft refer their CRM
customer directly to F1 Computing and we have been directly
involved in Training the Microsoft Worldwide Sales team from
for CRM 2011 Online.
F1 is a Microsoft Gold Certified
Partner - the highest level of Microsoft accreditation for
Both CRM & Leaning.
F1 is a
Partner for Extended CRM 2011 Online.
F1 has Microsoft Certified
Competencies in CRM, Learning (ie Training) and as CRM Value
F1 understands the UK CRM
marketplace. We are familiar with a number of other CRM
products and can help you migrate your data and business
processes to Microsoft Dynamics CRM.
Having developed a highly
successful CRM product ourselves (Pro-ACTION) we can help you,
with training or consultancy, to
fully customise Microsoft Dynamics CRM to suit your particular requirements.
We offer Fast-track (or
Accelerated) training for
certification on Microsoft Dynamics CRM.
F1's highly experienced
consultants are familiar with Visual Studio development tools,
.NET Framework, SQL Server, Microsoft Dynamics CRM, Microsoft Dynamics
and Microsoft Solution Framework methodologies.
F1 have expertise in Usability
Issues, Data Migration and Customisation – key components to any
successful Microsoft Dynamics CRM implementation.
We don't just 'talk the talk',
we 'walk the walk'. F1's CRM
system is Online in the Microsoft cloud along with our
conferencing and messaging systems.
F1 and our Partners have developed a number of valuable add-ons which help
customers maximise the effectiveness of their Microsoft
Dynamics CRM software.
F1 has 25 years experience
in both customised development and ongoing support for our CRM
F1 has delivered more scheduled
Microsoft CRM training courses than any other Learning
Solutions Partner in the UK. Get the training you need, when
you need it.
What is a "Partner of Record"?
A Microsoft 'Partner of Record' is usually the supplier you bought your
CRM software from. It could be a Microsoft Partner, a local Microsoft
Reseller or a Microsoft Distributor.
Microsoft analysis shows that customers are far more likely to make best
use of CRM when they have a Partner assigned to look after them and
guide them to useful relevant information.
Different Partners have different strategies when dealing with
customers. Many Partners want to encourage customers to outsource all
changes and developments to the Partner so they can ensure a
high quality service, however this can be a costly approach with
experienced consultants charging in the region of £1000 per day.
Many Customers are not happy to pay large upfront consultancy costs for
what can sometimes be relatively minor changes to the CRM system.
The end result is that many customers end up wanting to move some or all
of the CRM development in-house.
F1's approach to Partnering with customers is much more focused around
empowerment. We want to help customers help themselves by training their
teams in the skills needed to do more CRM development themselves, and to
provide regular coaching and encouragement.
While we do have CRM consultants available if you require them, we
believe that for many customers the best way to use their CRM system is
to be self-sufficient when it needs to be customised.
F1 therefore views being a 'Partner of Record' as primarily a relationship-building
exercise which, while it generates a small income to F1, it means that more customers in the long term
will be aware and hopefully make use of F1 CRM training and consultancy
F1 is therefore pleased to announce that if you select F1 as your
'Partner of Record', you will immediately receive a 20% discount on all
your future CRM training and certification bookings.
For further information on xRM, to start a free 30-day trial for
click here or contact Daniel Jones, CRM Online Consultant, on 01225 336096, email
If you have any questions, please call us on 0800 169 1890 or
complete our Information