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Microsoft Dynamics CRM Requirements
Note that a considerable amount of effort has been made
to optimised CRM 4.0 code to maximise response and performance.
As yet we do not definitive system and hardware requirements for CRM 4.0.
Please email stephenp@f1comp.co.uk
if you would like this information send to you as soon as it is available.
In the meantime, the requirements for CRM 3.0 are listed below:
CRM 3.0 Small
Business Edition
The following table lists the minimum hardware equipment requirements and
some recommendations for Windows Small Business Server 2003. We recommend
that Small Business Server support up to 25 users, but it can support up to
75 users.
|
Component |
Requirement |
Recommendation |
|
Processor |
Dual Intel Pentium Xeon PIII
700 MHz or comparable single CPU speeds |
Dual 1.8 GHz (Xeon P4) or
comparable single CPU speeds |
|
Memory |
512 MB of RAM |
1 GB of RAM or more,
depending on the system configuration |
|
Hard disk |
8-gigabyte (GB) available
hard disk space |
SCSI hard drives partitioned
with RAID 5, depending on the system configuration |
|
Modem |
No modem |
Two modems, one for Shared
Fax Service and one for Remote Access Service, Shared Modem Service,
and Internet Security and Acceleration Server dial-up service |
|
CD drive |
CD drive |
CD drive |
|
Network Adapter card |
1 Network adapter card
(10/100 megabit Ethernet) |
2 Network adapter cards
(10/100 megabit Ethernet) |
|
Video card |
Video graphics adapter that
is capable of 256 colors and 800 X 600 pixels |
Video graphics adapter that
is capable of 256 colors and 800 X 600 pixels |
Hardware is the most common cause of
performance problems in a Small Business Server network. You can optimize
the performance of Small Business Server components, especially Exchange
Server 2003 and SQL Server 2000, by considering the following:
● Memory (RAM).
Additional physical memory is frequently the key to improved performance,
especially for Exchange Server 2003. To maximize server performance,
increase system RAM.
● Redundant array
of independent disks (RAID) hardware. Using multiple, fast SCSI drives
(7200 RPM or faster) and individual SCSI disk controllers can improve
input/output (I/O) processing and read/write times. If you are running SQL
Server 2000 or expect heavy file sharing and printing on your Small Business
Server network, consider using RAID.
CRM 3.0
Professional Edition
|
Operating System |
|
• |
Windows
2000 Server |
|
• |
Windows
2000 Advanced Server |
All with the latest service pack
|
|
• |
Windows
Server 2003 Standard Edition |
|
• |
Windows
Server 2003 Enterprise Edition |
|
• |
Windows
Server 2003 Web Edition |
All with the latest service pack
|
|
Microsoft Message
Queuing (MSMQ) |
Installed and
service started |
Installed and
service started |
|
Indexing Service |
Installed and
service started |
Installed and
service started |
|
Internet
Information Services (IIS) |
Version 5.0
(included with Windows 2000 Server) or later |
Version 6.0
(included with Windows Server 2003) |
|
Microsoft Data
Access Components (MDAC) |
Version 2.71a |
Version 2.8
(included with Windows Server 2003) |
|
Microsoft XML Core
Services (MSXML) |
Version 4.0 with
Service Pack 2 (Installed during Microsoft CRM Server installation) |
Version 4.0 with
Service Pack 2 (Installed during Microsoft CRM Server installation) |
|
Microsoft .NET
Framework 1.1 |
Installed during
Microsoft CRM Server installation |
Installed during
Microsoft CRM Server installation |
The computer running Microsoft CRM
must also have access to computers in the same Active Directory
domain running:
|
• |
Active
Directory configured in native mode. |
|
• |
Microsoft SQL Server 2000 with the latest service pack
and the latest updates. |
|
• |
Microsoft Exchange Server 2003 or Microsoft Exchange
Server 2000 with the latest service pack. |
Except in the case of using
Microsoft Small Business Server, Microsoft CRM Server may
coexist on the same computer as either Microsoft SQL Server or
Microsoft Exchange Server, but this configuration is not
recommended.
|
Microsoft CRM Web Application Software Requirements
|
• |
Microsoft Windows 98, Microsoft Windows 98 Second
Edition, Microsoft Windows Millennium Edition, Microsoft
Windows 2000 (Server or Professional) with the latest
service pack, Microsoft Windows XP (Professional or
Home) with the latest service pack, or Windows Server
2003 (Web, Standard, or Enterprise) |
|
• |
Microsoft Internet Explorer 6.0 SP1 |
|
|
• |
Microsoft Windows 2000 Server (or Advanced Server) with
the latest service pack, or Windows Server 2003 (Web,
Standard, or Enterprise)
Also install the
following applications: |
|
• |
Microsoft Exchange Server 2003 or Microsoft Exchange
2000 Server with the latest service pack |
|
• |
Microsoft Internet Explorer 6.0 SP1
The following
components are required and are installed during
Microsoft CRM-Exchange E-Mail Router installation: |
|
• |
Microsoft XML Core Services (MSXML) 4.0 with Service
Pack 2 |
|
• |
Microsoft .NET Framework 1.1 |
|
• |
Windows
2000 Professional with the latest service pack or
Windows XP Professional with the latest service pack
Microsoft Office 2003
Editions
OR |
|
• |
Microsoft Office XP with Service Pack 2
OR |
|
• |
Microsoft Office 2000 with the following additional
requirements:
|
|
• |
Microsoft Internet Explorer 6.0 SP1 |
|
• |
Microsoft .NET Framework 1.1 |
|
• |
Microsoft Data Access Components (MDAC) 2.71 (for
Windows 2000) |
|
• |
Indexing Service |
|
More information about Microsoft CRM 3.0
can be found on F1's CRM Index Page
Any Questions - Please call 0800 169 1890 or
click Here |
