Niche
Windows XP

Implementing and Supporting Microsoft Windows XP Professional
(Microsoft Training Course: 2272) - 5 days - £1850 exc VAT

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> Target Audience
This course provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional
> Course outline
  1. Installing Windows XP Professional
  2. Automating an Installation of Windows XP Professional
  3. Configuring Hardware on a Computer Running Windows XP Professional
  4. Managing Disks
  5. Configuring and Managing File Systems
  6. Troubleshooting the Boot Process and Other System Issues
  7. Configuring the Desktop Environment
  8. Configuring TCP/IP Addressing and Name Resolution
  9. Configuring Windows XP Professional to Operate in Windows Networks
  10. Supporting Remote Users
  11. Configuring Microsoft Windows XP for Mobile Computing
  12. Monitoring Resources and Performance


Module 1: Installing Windows XP Professional
  • Planning an Installation of Microsoft Windows XP Professional
  • Installing Windows XP Professional from a Product CD
  • Installing Windows XP Professional over a Network
  • Upgrading to Microsoft Windows XP Professional.
  • Transferring User Settings by Using the USMT
  • Activating Windows XP Professional
  • Troubleshooting Failed Installations
Skills
  • Plan a Windows XP Professional installation.
  • Install Windows XP Professional.
  • Upgrade Windows 98 to Windows XP Professional
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Module 2: Automating an Installation of Windows XP Professional
  • Introduction to Automating an Installation of Windows XP Professional
  • Creating Answer Files
  • Creating a Uniqueness Database File
  • How Setup Uses Answer Files and UDFs
  • Performing an Automated Installation of Windows XP Professional
  • Introduction to Creating and Deploying an Image
  • Preparing a Reference Computer
  • Creating, Testing, and Deploying an Image
  • Remote Installation Services
Skills
  • Create an answer file by using the Setup Manager Wizard.
  • Edit the Unattend.txt file and performing an unattended installation.
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Module 3: Configuring Hardware on a Computer Running Windows XP Professional
  • Installing and Configuring Hardware Devices
  • Working with Drivers
  • Troubleshooting Hardware Devices
Skills
  • Add and removing devices by using the Hardware Wizard.
  • Use Driver Rollback to restore a device driver.
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Module 4: Managing Disks
  • Working with Disk Management
  • Working with Basic Disks
  • Working with Dynamic Disks
  • Preparing Disks When Upgrading to Windows XP Professional
  • Managing Disks
  • Defragmenting Volumes
Skills
  • Configure disk drives and perform common disk management tasks.
  • Work with dynamic disks.
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Module 5: Configuring and Managing File Systems
  • Working with File Systems
  • Managing Data Compression
  • Securing Data by Using EFS
Skills
  • Configure disk compression.
  • Secure files by using EFS.
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Module 6: Troubleshooting the Boot Process and Other System Issues
  • Examining the Windows XP Professional Boot Process
  • Controlling System Settings During the Boot Process
  • Changing Startup Behaviour Using the Boot.ini File
  • Using Advanced Boot Options to Troubleshoot Startup Problems
  • Using the Recovery Console to Start the Computer
  • Restoring a Computer to a Previous State
Skills
  • Troubleshoot the boot process and other system issues
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Module 7: Configuring the Desktop Environment
  • Configuring User Desktop Settings
  • Customizing the Desktop Environment
  • Configuring System Settings
  • Understanding How User Profiles and Group Policy Affect Desktop Customization
  • Using Remote Assistance
Skills
  • Customize the desktop.
  • Manage user profiles.
  • Use Remote Assistance.
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Module 8: Configuring TCP/IP Addressing and Name Resolution
  • Configuring IP Addresses
  • Troubleshooting IP Addresses
  • Determining TCP/IP Name Resolution Methods
  • Configuring a DNS and WINS Client
  • Connecting to a Remote Host
Skills
  • Configure IP addresses for Windows XP Professional.
  • Configure the DNS client for Windows XP Professional.
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Module 9: Configuring Windows XP Professional to Operate in Windows Networks
  • Examining Workgroups and User Accounts
  • Creating and Authenticating Local User Accounts
  • Configuring Local Security
  • Configuring Logon Options in a Workgroup
  • Configuring Networking Options in a Workgroup
  • Joining a Domain
  • Operating in a Domain
Skills
  • Configure local user accounts to configure Windows XP Professional to operate in an Active Directory directory service domain or in a workgroup
  • Operate in a workgroup.
  • Operate in a domain.
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Module 10: Supporting Remote Users
  • Establishing Remote Access Connections
  • Connecting to Virtual Private Networks
  • Configuring Inbound Connections
  • Configuring Authentication Protocols and Encryption
  • Using Remote Desktop
  • Storing User Names and Passwords to Facilitate Remote Connections
Skills
  • Configure a VPN connection.
  • Configure and use Remote Desktop.
  • Store user names and passwords.
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Module 11: Configuring Microsoft Windows XP for Mobile Computing
  • Configuring Hardware for Mobile Computing
  • Configuring Power Management Options for Mobile Computing
  • Making Files, Folders, and Web Pages Available for Offline Use
Skills
  • Configure Windows XP Professional for mobile computing.
  • Configure Power Options.
  • Configure offline files.
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Module 12: Monitoring Resources and Performance
  • Determining System Information
  • Using Task Manager to Monitor System Performance
  • Using Performance and Maintenance Tools to Improve Performance
  • Monitoring Event Logs
  • Configuring Program Compatibility
Skills
  • Monitor and interpret system and performance information on computers running Windows XP Professional.
  • Use Task Manager
  • Use Event Viewer.
  • Use the Program Compatibility feature.
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> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • A+ certification, or equivalent knowledge.
  • Network+ certification, or equivalent knowledge
> Purpose
At the end of the course, students will be able to install and upgrade to Windows XP Professional; automate an installation by using answer files and Uniqueness Database Files (UDFs), or using the Windows 2000 System Preparation Tool; configure and manage hardware; manage disks; configure and manage file systems; troubleshoot the boot process; configure the desktop environment, and use profiles to control desktop customization; configure and support Transmission Control Protocol/Internet Protocol (TCP/IP); configure Windows XP Professional to operate on Windows networks; support remote users; configure Windows XP Professional for mobile computing; monitor resources and performance