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System Center 2012

Monitoring and Operating a Private Cloud with System Centre 2012
(Microsoft Training Course: 10750) - 5 days - £2095 exc VAT

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> Target Audience
This course provides students with the knowledge & skills to monitor & operate the private cloud in System Center 2012 in the role of datacenter administrators.
It is intended for datacenter administrators responsible for monitoring & protecting the private cloud infrastructure & solution architects responsible for designing private cloud architectures & extending existing private cloud solutions.
> Course outline
  1. Introduction to the Private Cloud
  2. Configuring & Optimizing Business Unit Clouds
  3. Deploying Cloud Services
  4. Monitoring Private Cloud Services
  5. Configuring Application Performance Monitoring
  6. Operating & Extending Service Management in the Private Cloud
  7. Problem Management in the Private Cloud
  8. Automating Incident Creation, Remediation, & Change Requests
  9. Automating Self Service Provisioning
  10. Private Cloud Protection & Recovery
  11. Configuring Compliance in the Private Cloud
  12. Configuring SLAs, Dashboards, & Widgets
  13. Optimizing Cloud Resources


Module 1: Introduction to the Private Cloud
  • Overview of the Cloud Computing Model
  • Requirements for the Private Cloud
  • Operating a Private Cloud Infrastructure with System Center
  • Maintaining the Health of the Private Cloud
  • Verifying the Health & Configuration of System Center
  • Verifying the Compliance of the Private Cloud Infrastructure
  • Lab: Verifying the Private Cloud Infrastructure
  • Ex. 1: Verifying the Infrastructure
  • Ex. 2: Verifying System Center Components
Skills
  • Describe the features of a cloud computing model & the requirements for the private cloud
  • Describe how you can use System Center to monitor & manage the private cloud
  • Describe how to maintain the health of the private cloud infrastructure
  • Verify the health & configuration of System Center
  • Verify the compliance of the private cloud infrastructure
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Module 2: Configuring & Optimizing Business Unit Clouds
  • Overview of System Center 2012 Virtual Machine Manager
  • Managing a Virtual Environment with Virtual Machine Manager
  • Creating Business Unit Clouds
  • Lab: Configuring & Optimizing Business Unit Clouds
  • Ex. 1: Configuring Network Resources
  • Ex. 2: Creating a Business Unit Cloud
  • Ex. 3: Configuring Security
Skills
  • Describe the core components, key features, architecture, & security features of VMM, & the role that it plays in the private cloud
  • Use Virtual Machine Manager to manage the private cloud infrastructure
  • Describe how to build & configure resources & security for a business unit cloud
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Module 3: Deploying Cloud Services
  • Overview of Service Templates
  • VMM Profiles
  • Web Deploy Packages
  • Overview of Server App-V
  • Data-Tier Application Packages
  • Lab: Importing & Deploying the StockTrader Application
  • Ex. 1: Configuring Prerequisites
  • Ex. 2: Preparing the StockTrader Service Template
  • Ex. 3: Deploying the Service Template
Skills
  • Create service templates in VMM by using the Service Template Designer
  • Describe the process of creating VMM machine profiles
  • Describe the process of creating Web Deploy packages
  • Describe the process of sequencing by using Server App-V
  • Describe the process of creating data-tier application packages
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Module 4: Monitoring Private Cloud Services
  • Monitoring Private Cloud Services
  • Overview of System Center 2012 Operations Manager
  • Agent Deployment in Operations Manager
  • Configuring Custom Monitoring
  • Monitoring the Network Infrastructure
  • Monitoring Distributed Applications
  • Lab: Monitoring Private Cloud Services
  • Ex. 1: Agent Deployment
  • Ex. 2: Configuring Custom Monitoring
  • Ex. 3: Creating a Distributed Application Model
  • Ex. 4: Detecting & Recovering From a Failure
  • Skills:
  • Describe what Operations Manager is, including architecture, key features, & security
  • Describe how agents are deployed in Operations Manager
  • Describe how to configure custom monitoring
  • Describe how to monitor the networking infrastructure
  • Describe how to monitor distributed applications
  • Overview of System Center 2012 Operations Manager
  • Agent Deployment in Operations Manager
  • Configuring Custom Monitoring
  • Monitoring the Network Infrastructure
  • Monitoring Distributed Applications
  • Lab: Monitoring Private Cloud Services
  • Ex. 1: Agent Deployment
  • Ex. 2: Configuring Custom Monitoring
  • Ex. 3: Creating a Distributed Application Model
  • Ex. 4: Detecting & Recovering From a Failure
Skills
  • Describe what Operations Manager is, including architecture, key features, & security
  • Describe how agents are deployed in Operations Manager
  • Describe how to configure custom monitoring
  • Describe how to monitor the networking infrastructure
  • Describe how to monitor distributed applications
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Module 5: Configuring Application Performance Monitoring
  • Application Performance Monitoring
  • Advanced Monitoring in Application Performance Monitoring
  • Viewing Application Performance Data in Operations Manager
  • Lab: Configuring Application Performance Monitoring
  • Ex. 1: Configuring Basic Monitoring in Application Performance Monitoring
  • Ex. 2: Customizing the Performance Thresholds
  • Ex. 3: Validating Monitoring
  • Ex. 4: Creating a Distributed Application Model for the DinnerNow Application
Skills
  • Describe the core components in APM & the best practices when implementing them
  • Describe how to implement advanced monitoring features that are available in APM
  • Describe how to view application performance in Operations Manager
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Module 6: Operating & Extending Service Management in the Private Cloud
  • Overview of Service Manager
  • Configuring Security & User Roles
  • Configuring Work Items & Incident Queues
  • Configuring Service Offerings
  • Lab: Operating & Extending Service Management in the Private Cloud
  • Ex. 1: Configuring Security Roles
  • Ex. 2: Configuring Notifications
  • Ex. 3: Publishing an Incident Service Offering
  • Ex. 4: Raising an Incident
  • Ex. 5: Creating & Approving a Change Request
  • Ex. 6: Creating & Assigning a Release Record
Skills
  • Describe Service Manager
  • Configure security, user roles & work items
  • Configure incident queues & service offerings
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Module 7: Problem Management in the Private Cloud
  • Overview of Problem Management
  • Creating Custom Rules
  • Lab: Automating Problem Management in the Private Cloud
  • Ex. 1: Manually Creating a Problem Record
  • Ex. 2: Creating a Custom Event Rule in Operations Manager
  • Ex. 3: Configuring Automated Problem Record Creation
Skills
  • Describe the problem management functions in Service Manager
  • Create custom rules
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Module 8: Automating Incident Creation, Remediation, & Change Requests
  • Overview of System Center Orchestrator 2012
  • Integrating Orchestrator with Operations Manager & Service Manager
  • Lab: Automating Incident Creation, Remediation, & Change Requests
  • Ex. 1: Configuring the Incident Template
  • Ex. 2: Configuring Incidents That Affect the StockTrader Service
  • Ex. 3: Automating Incident Remediation & Change Requests
Skills
  • Describe the Orchestrator components & the available Integration Packs
  • Integrate Orchestrator with Operations Manager & Service Manager
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Module 9: Automating Self Service Provisioning
  • Installing & Configuring the System Center Cloud Services Process Pack
  • Cloud Services Configuration & Request Items
  • Lab: Automating Self Service Provisioning
  • Ex. 1: Configuring the System Center Cloud Services Process Pack
  • Ex. 2: Configuring Services Roles & Settings
  • Ex. 3: Creating a Cloud Service Offering
  • Ex. 4: Requesting a Project
  • Ex. 5: Creating a Capacity Pool
  • Ex. 6: Submitting a Service Request
Skills
  • Describe how to install & configure the System Center Cloud Services Process Pack
  • Describe the various Cloud Services request items that are included in the System Center Cloud Services Process Pack
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Module 10: Private Cloud Protection & Recovery
  • Protecting Data in the Private Cloud
  • Recovering Data in the Private Cloud
  • Lab: Private Cloud Protection & Recovery
  • Ex. 1: Configuring Manual Protection & Recovery of Key Service Data
  • Ex. 2: Configuring Automatic Protection & Recovery of Key Service Data
  • Ex. 3: Monitoring Protection Status
Skills
  • Configure data protection in the private cloud
  • Configure data recovery in the private cloud
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Module 11: Configuring Compliance in the Private Cloud
  • Overview of the IT GRC Process Pack
  • Installing & Configuring the IT GRC Process Pack
  • Implementing an IT GRC Control Management Program
  • Maintaining Compliance Through VMM Security Baselines & System Center Advisor
  • Lab: Configuring Compliance in the Private Cloud
  • Ex. 1: Creating an IT GRC Control Management Program
  • Ex. 2: Adding Test Results to Manual Control Activity & View Compliance Reports
  • Ex. 3: Creating Baselines
Skills
  • Describe the IT GRC Process Pack for Service Manager
  • Install & configure the IT GRC Process Pack
  • Implement an IT GRC Control Management Program
  • Maintain compliance by using VMM Security Baselines & System Center Advisor
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Module 12: Configuring SLAs, Dashboards, & Widgets
  • Service Level Tracking
  • Configuring & Deploying Widgets & Dashboards
  • Publishing Real-Time State with Microsoft Visio
  • System Center Analytics
  • Using Excel & SSRS to View Data
  • Overview of PerformancePoint
  • Lab: Configuring SLAs, Dashboards, & Widgets
  • Ex. 1: Configuring Service Level Tracking
  • Ex. 2: Configuring Service Level Management
Skills
  • Describe Service Level Tracking in Microsoft System Center 2012 Operations Manager
  • Configure & deploy widgets & dashboards
  • Describe publishing in real-time state with Microsoft Visio
  • Describe using System Center analytics
  • View data with Microsoft Office Excel & SQL Server Reporting Services (SSRS)
  • Describe using Microsoft PerformancePoint
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Module 13: Optimizing Cloud Resources
  • Configuring Operations Manager Groom Settings
  • Configuring Service Manager Groom Settings
  • Viewing & Purging Orchestrator Runbook Logs
  • Lab: Optimizing Cloud Resources
  • Ex. 1: Configuring Operations Manager Database Groom Settings
  • Ex. 2: Configuring Service Manager Database Groom Settings
  • Ex. 3: Configuring Orchestrator Log Retention
Skills
  • Describe how to configure the Operations Manager groom settings
  • Describe how to view & purge the Orchestrator log files
  • Describe how to configure the Service Manager groom settings
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> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Windows Server 2008 R2
  • Active Directory Domain Services (AD DS)
  • Networking experience
  • Working knowledge of previous versions of System Center products
  • Configuration of Microsoft SharePoint
  • Hyper-V
  • Data center management processes
  • Storage Area Network (SAN) knowledge
> Purpose
After completing this course, students will be able to describe the private cloud infrastructure; configure & optimize business unit clouds; deploy cloud services; monitor private cloud services; configure application performance monitoring; operate & extend service management in the private cloud; implement problem management in the private cloud; automate incident creation, remediation, & change requests; automate Self Service provisioning; protect the resources in the private cloud by using Data Protection Manager; configure compliance in the private cloud; configure SLAs, dashboards, & widgets; optimize cloud resources.