This fast-track course has now been updated to a B version, with content from the Microsoft Official Curriculum for CRM 2011. We include an Introduction to CRM 2011 module which is missing from the Official Curriculum as delivered by other suppliers.
The package includes a one-time Microsoft exam MB2-868, which may be taken either at the end of the course or at any time within 18 months of attending the training course. F1’s CRM trainers advise that the MB2-868 exam should only be tackled at the end of the course if students have prior knowledge of using Microsoft Dynamics CRM. However, should you prefer not to purchase the exam with the training, discuss discount options with your Sales Representative.
As this is a fast-track course, students should expect longer days and shorter lunch breaks, in order to complete all of the content and exam.