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Deploying, Configuring, and Administering Microsoft Lync Server 2010
(Microsoft Training Course: 10533) - 5 days - £2095 exc VAT

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> Target Audience
This course teaches students how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. It is intended for IT professionals and telecommunications professionals, who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment.
> Course outline
  1. Features and Architecture of Microsoft Lync Server 2010
  2. Deploying Microsoft Lync Server 2010
  3. Configuring Users and Rights in Microsoft Lync Server 2010
  4. Client and Device Deployment and Management
  5. External User Access
  6. Configuring Basic Enterprise Voice Functionality
  7. Extending Enterprise Voice Functionality
  8. Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
  9. Implementing Response Groups
  10. Conferencing in Microsoft Lync Server 2010
  11. Monitoring and Archiving
  12. High Availability and Disaster Recovery in Microsoft Lync Server 2010
  13. Call Admission Control
  14. Deploying and Configuring Enhanced 9-1-1
  15. Voice Resiliency Features of Lync Server 2010


Module 1: Features and Architecture of Microsoft Lync Server 2010
  • This module introduces the architecture and topology of Lync Server 2010.
  • Features of Lync Server 2010
  • Architecture and Server Roles
  • Management Tools
Skills
  • Describe the features and capabilities of Lync Server 2010.
  • Describe the architecture and server roles of Lync Server 2010.
  • Describe the management tools of Lync Server 2010.
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Module 2: Deploying Microsoft Lync Server 2010
  • This module introduces the planning and implementation tasks necessary deploying Microsoft Lync Server 2010 Enterprise Edition. Preparing for Deployment
  • Reviewing the Design Process
  • Deploying Lync Server 2010
  • Lab: Preparing the Environment and Deploying a Lync Server 2010 Pool
Skills
  • Prepare for the deployment of Lync Server 2010.
  • Review the design process.
  • Deploy Lync Server 2010.
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Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
  • This module explains how to configure and manage users in Lync Server 2010.
  • Managing Lync Server 2010
  • Role Based Access Control
  • Lab: Configuring Users and Rights
Skills
  • Use Lync Server 2010 management interfaces.
  • Configure Role Based Access Control.
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Module 4: Client and Device Deployment and Management
  • This module explains how to effectively manage desktop clients and devices in a Microsoft Lync Server 2010 environment.
  • Preparing for Client Deployment
  • Deploying Lync 2010 Clients
  • Preparing for Device Deployment
  • Deploying and Managing IP Phones
  • Lab: Client and Device Management
Skills
  • Prepare for client deployment.
  • Deploy and manage clients.
  • Prepare for device deployment.
  • Deploy and manage IP phones.
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Module 5: External User Access
  • This module explains how to support external access in a Microsoft Lync Server 2010 deployment.
  • Edge Server Role
  • Topologies for External User Access
  • Preparing for External User Access
  • Edge Server Deployment Process
  • Lab: Deploying External User Access
Skills
  • Define the Edge Server role.
  • Consider topologies for external user access.
  • Deploy Edge Server.
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Module 6: Configuring Basic Enterprise Voice Functionality
  • This module provides an overview of the major components, features and topology requirements of Microsoft Lync Server 2010 Enterprise Voice.
  • Features of Lync Server 2010 Enterprise Voice
  • Preparing for Enterprise Voice
  • Deploying Enterprise Voice
  • Lab: Configuring Basic Enterprise Voice Functionality
Skills
  • Describe the features of Lync Server 2010 Enterprise Voice.
  • Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality.
  • Deploy and configure Lync Server 2010 Enterprise Voice Functionality.
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Module 7: Extending Enterprise Voice Functionality
  • This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.
  • Configuring Enterprise Voice
  • Introducing Call Park
  • Introducing the Announcement Service
  • Lab: Implementing Enterprise Voice
Skills
  • Configure Enterprise Voice Functionality.
  • Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft Lync Server 2010.
  • Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010.
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Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
  • This module describes the prerequisites for integrating Exchange Server 2010 UM with Lync Server 2010.
  • Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  • Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  • Lab: Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Skills
  • Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010.
  • Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010.
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Module 9: Implementing Response Groups
  • This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010.
  • Overview of the Response Groups Service and its Application
  • Response Group Service Components
  • Response Group Service Management Tools
  • Lab: Configuring the Microsoft Lync Server 2010 Response Group Service
Skills
  • Describe the function of the Response Group Service and its new features.
  • Describe the components of the Response Group Service and their settings.
  • Describe the tools used to configure and manage response groups.
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Module 10: Conferencing in Microsoft Lync Server 2010
  • This module introduces conferencing in Lync Server 2010.
  • Introduction to Conferencing in Lync Server 2010
  • Dial-In Conferencing in Lync Server 2010
  • Managing and Administering Conferencing Policies
  • Lab: Conferencing Configuration and Deployment
Skills
  • Describe the conferencing modes in Lync Server 2010.
  • Describe the Lync Server 2010 conferencing features.
  • Discuss the conferencing architecture and infrastructure components.
  • Explain conferencing call flows.
  • Explain the conferencing deployment and migration considerations.
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Module 11: Monitoring and Archiving
  • This module describes the features and configuration of the Monitoring and Archiving services.
  • Describing the Archiving Service
  • Describing the Monitoring Service
  • Configuring Archiving and Monitoring
  • Lab: Configuring and Using Archiving and Monitoring in Lync Server 2010
Skills
  • Describe the archiving service.
  • Describe the monitoring service.
  • Configure the archiving and monitoring services.
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Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
  • This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature.
  • Options for High Availability
  • Tools for Backing Up and Restoring Lync Server 2010
  • Exporting and Importing Critical Lync Server Data
  • Backing up and Restoring Critical Lync Server Data
  • Lab: Preparing for a Disaster and Recovering
Skills
  • Describe the high availability options.
  • Describe the tools for backing up and restoring Lync Server 2010.
  • Export and import critical Lync Server 2010 data.
  • Back up and restore critical Lync Server 2010 data.
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Module 13: Call Admission Control
  • This module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components.
  • Overview of CAC Functionality
  • Implementing CAC
  • Lab: Implementing Call Admission Control
Skills
  • Describe an overview of CAC features and functionality.
  • Configure and implement Call Admission Control.
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Module 14: Deploying and Configuring Enhanced 9-1-1
  • This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network.
  • Enhanced 9-1-1
  • Deploying and Configuring Enhanced 9-1-1
  • Lab: Configuring the Lync Server 2010 Location Information Service for Enhanced 9-1-1 Calling
Skills
  • Explain the function, features, components, and requirements of Enhanced 9-1-1.
  • Deploy and configure Enhanced 9-1-1.
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Module 15: Voice Resiliency Features of Lync Server 2010
  • This module describes the voice resiliency features of Lync Server 2010.
  • Voice Resiliency in Lync Server 2010
  • Features Available During Various Outage Scenarios
  • Lab: Implementing Voice Resiliency in Lync Server 2010
Skills
  • Explain voice resiliency in Lync Server 2010.
  • Explain the features available during various outage scenarios.
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> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Understand the difference between TDM and VoIP, Gateways and PBX, Session Initiation Protocol (SIP), Codecs and Dialing plans.
  • Working knowledge of Networking fundamentals, including TCP/IP/UDP, DNS; Active Directory principles; Windows Server 2008 fundamentals; Public Key Infrastructure (PKI); Exchange Messaging concepts; PowerShell basics; SQL Server concepts and operation.
> Purpose
After completing the course, students will be able to describe the features and architecture of Microsoft Lync Server 2010; deploy Lync Server 2010; configure users and rights using Role Based Access Control (RBAC); deploy and manage Lync 2010 clients; configure and manage external user access; deploy basic Enterprise Voice functionality; extend Enterprise Voice functionality; integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010; configure the Response Group Service; configure and manage conferencing; configure and use archiving and monitoring; perform back-up and restore of Lync Server 2010 critical data; improve bandwidth management using Call Admission Control (CAC); configure and deploy Enhanced 9-1-1; configure a Survivable Branch Server for a branch office.