Business Servers

Administering Microsoft Systems Management Server 2.0 (SMS)
(Microsoft Training Course: 0827) - 3 days - £1700 exc VAT

> Target Audience
This course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2. It is a prerequisite for Course 828, Deploying and Supporting Microsoft Systems Management Server 2.0.
> Course outline
  1. Introduction to SMS 2.0
  2. Discovering and Installing Clients
  3. Collecting Hardware and Software Inventory
  4. Querying and Reporting Data
  5. Distributing Software
  6. Using Systems Management Server Installer
  7. Software Metering
  8. Remotely Supporting SMS Computers

Module 1: Introduction to SMS 2.0
  • Microsoft Systems Management Server 2.0 features
  • Elements of an SMS 2.0 site
  • Web-Based Enterprise Management (WBEM) concepts
  • SMS site hierarchies
  • SMS Administrator console
  • Lab: Customizing Microsoft Management Console (MMC) for SMS
  • List and describe the key features of SMS 2.0, Service Pack 2.
  • List and define SMS 2.0 terminology.
  • List and describe the elements that make up an SMS 2.0 site.
  • Define WBEM and explain its application with SMS.
  • Use MMC to carry out SMS administration.
Module 2: Discovering and Installing Clients
  • Discovery, assignment, and client installation
  • Assigning resources to sites
  • Configuring discovery methods
  • Installing clients
  • Troubleshooting client installation
  • Lab: Discovering network resources
  • Lab: Adding a client to an SMS site
  • List the various methods of discovering site resources.
  • Configure site assignment boundaries.
  • Install SMS clients using a variety of methods.
  • Remove SMS client software.
Module 3: Collecting Hardware and Software Inventory
  • Collecting hardware inventory
  • Collecting software inventory
  • Belonging to multiple sites
  • Viewing inventory data
  • Troubleshooting inventory collection
  • Lab: Configuring hardware inventory collection
  • Lab: Configuring software inventory collection
  • Lab: Viewing software and hardware inventory data
  • Configure software inventory.
  • Collect client files.
  • Configure hardware inventory.
  • View inventory data (current and historical).
Module 4: Querying and Reporting Data
  • Querying the site database
  • Reporting data using Crystal Info
  • Reporting data using other tools
  • Lab: Querying and reporting data
  • Build queries to locate specific objects in the site database.
  • Produce simple reports using Crystal Reports.
Module 5: Distributing Software
  • Overview of software distribution
  • Creating packages and programs
  • Defining collections
  • Advertising programs to a collection
  • Running advertised programs at the client
  • Troubleshooting software distribution
  • Lab: Advertising programs to a collection
  • Lab: Running advertised programs
  • Create a software package.
  • Configure a program.
  • Create a collection of resources.
  • Advertise a program to a collection.
  • Use Advertised Programs Wizard to run program advertisements received at the client computer.
  • Identify where software distribution failed for a given situation.
Module 6: Using Systems Management Server Installer
  • Installing SMS Installer
  • SMS Installer environment
  • Creating an Installer executable file
  • Testing the Installer executable file
  • Compiling the script file
  • Rolling back an application
  • Patching an application installation
  • Lab: Installing software using SMS Installer
  • Lab: Modifying a registry setting
  • Lab: Patching software using SMS Installer
  • Install SMS Installer.
  • Install an application using SMS Installer.
  • Modify an SMS Installer script file.
  • Package a client task using SMS Installer.
  • Roll back a client computer to its former state.
  • Patch an application or data file using SMS Installer.
Module 7: Software Metering
  • Configuring software metering
  • Using software metering
  • Troubleshooting software metering
  • Lab: Metering software usage
  • Configure software metering.
  • Configure application licensing.
  • Use the software metering reporting functions.
  • Troubleshoot common software metering problems.
Module 8: Remotely Supporting SMS Computers
  • Network Trace
  • Health Monitor
  • Introduction to the remote tools
  • Configuring remote tools
  • Using remote functions
  • Multiple-site issues
  • Troubleshooting the remote tools
  • Lab: Using Network Trace
  • Lab: Using Health Monitor
  • Lab: Using remote control to solve problems
  • Use Network Trace to determine status of SMS site systems.
  • Use Health Monitor to determine status of computers running Microsoft Windows 2000.
  • Configure a site to use remote control.
  • Use the SMS remote diagnostic utilities.
  • Use remote functions.
  • Troubleshoot common remote tool problems.
> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Experience installing and configuring software applications and Microsoft Windows 2000 operating systems.
  • Experience helping end users solve computer problems.
  • Passing of the Networking Essentials certification exam or equivalent knowledge.
> Purpose
At the end of the course, students will be able to list and describe the elements that make up an SMS 2.0 site; discover and install an SMS client; collect and view hardware and software inventory; distribute software to selected resources (computers, users, user groups); configure and use software metering; produce database reports; configure, install, and use remote tools; and troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering.