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Windows Vista

Installing, Configuring, Troubleshooting, and Maintaining Windows Vista
(Microsoft Training Course: 5117) - 3 days - £1700 exc VAT

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> Target Audience
This course provides IT Professionals who work in enterprise organizations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista. It is intended for enterprise desktop support technicians who want to gain an in-depth knowledge of Windows Vista.
> Course outline
  1. Installing, Upgrading, and Deploying Windows Vista
  2. Troubleshooting Windows Vista Startup
  3. Configuring and Troubleshooting Hardware and Devices
  4. Configuring and Troubleshooting Networking
  5. Configuring and Troubleshooting Security
  6. Maintaining and Optimizing Windows Vista
Supplementary InformationThis course is a 3-day accelerated bundle of 5115A and 5116A with parts of 5118A. This course is prepapration for the Technology Specialist exam 70-620 and the Professional level exam 70-622.
Module 1: Installing, Upgrading, and Deploying Windows Vista
  • In this module, you will learn how to install Windows Vista, and how to upgrade or migrate from earlier versions of the Windows operating system to Windows Vista Ultimate edition.
  • Introduction to Windows Vista
  • Performing a Clean Installation of Windows Vista
  • Upgrading and Migrating to Windows Vista from a Previous Version of Windows
  • Upgrading Between Windows Vista Editions
  • Windows Vista Desktop Deployment Infrastructure
  • Preparing the Target Computer
  • Obtaining and Applying a Desktop Image
  • Lab: Installing Windows Vista
  • Lab: Upgrading to Windows Vista Ultimate
  • Lab: Applying Desktop Images
Skills
  • Describe the Windows Vista operating system.
  • Perform a clean installation of Windows Vista.
  • Upgrade or migrate to Windows Vista from a previous version of Microsoft Windows.
  • Upgrade or migrate between the editions of Windows Vista.
  • Describe the deployment processes and technologies in Windows Vista and the components and tools that are available as part of Business Desktop Deployment 2007.
  • Prepare a target computer.
  • Determine the best method to obtain and apply a desktop image.
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Module 2: Troubleshooting Windows Vista Startup
  • In this module, you learn how to identify and troubleshoot issues that affect the ability of the operating system to startup and how to identify the services that are running on the operating system.
  • Overview of a Troubleshooting Methodology
  • Overview of the Windows Vista Startup Process
  • Troubleshooting the Windows Vista Startup Process with Windows RE
  • Troubleshooting Operating System Services
  • Lab: Preparing for Remote Troubleshooting
  • Lab: Troubleshooting Windows Vista Startup Problems
Skills
  • Describe a troubleshooting methodology and identify its users and stages.
  • Identify the available recovery options in Windows Vista.
  • Determine the capabilities of each recovery option.
  • Troubleshoot operating system services.

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Module 3: Configuring and Troubleshooting Hardware and Devices
  • This module explains how to troubleshoot hardware failures.
  • Installing and Configuring Windows Vista Device Drivers
  • Overview of Troubleshooting Hardware
  • Dealing with Physical Failures
  • Dealing with Device Driver Failures
  • Troubleshooting Printing in Windows Vista
  • Troubleshooting BitLocker Protected Computers
  • Lab : Configuring Devices
  • Lab: Troubleshooting Hardware
Skills
  • Install and configure Windows Vista device drivers.
  • Identify basic types of hardware-related troubleshooting problems.
  • Determine which problems are related to hardware failures.
  • Determine which problems are caused by device drivers.
  • Troubleshoot printing problems in Windows Vista.
  • Identify recovery options for computers that are protected by BitLocker.
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Module 4: Configuring and Troubleshooting Networking
  • In this module, you will see how to use the new Windows Vista tools to share and manage Windows Vista files.
  • Sharing Data with Others
  • Managing Windows Vista Files
  • Configuring Network Connectivity
  • Configuring Remote Access
  • Networking Without Wires
  • Connecting to a Wireless Network
  • Determining Network Settings
  • Troubleshooting Network Connections
  • Lab: Sharing Files by Using Windows Vista
  • Lab: Configuring Remote Access
  • Lab: Networking Mobile Computers
  • Lab: Troubleshooting Networks
Skills
  • Share data with others.
  • Manage Windows Vista files.
  • Configure network connectivity.
  • Configure Remote Access.
  • Configure networks without wires.
  • Configure a connection to a wireless network.
  • Determine the current network settings.
  • Troubleshoot network connections.
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Module 5: Configuring and Troubleshooting Security
  • In this module you will learn how Windows Vista provides advanced network security to help counter the threats that exist in modern business and home network environments.
  • Overview of User Account Control
  • Troubleshooting User Account Control
  • Configuring Windows Defender in Windows Vista
  • Configuring Windows Firewall Settings
  • Lab: Configuring User Account Security
  • Lab: Configuring Network Security
  • Lab: Troubleshooting Security-Related Issues
Skills
  • Configure Windows Vista User Account Control.
  • Troubleshoot User Account Control.
  • Configure Windows Defender in Windows Vista.
  • Configure the Windows Firewall settings in Windows Vista.
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Module 6: Maintaining and Optimizing Windows Vista
  • In this module, you will learn how to use monitoring and configuration tools to obtain information about Windows Vista performance, and how to troubleshoot performance and reliability problems.
  • Maintaining Performance by Using Windows Vista Performance Tools
  • Optimizing Windows by Using Windows Vista Diagnostics Tools
  • Configuring Windows Update
  • Lab: Maintaining and Optimizing Windows Vista
Skills
  • Maintain performance by using Windows Vista performance tools.
  • Optimize reliability by using Windows Vista diagnostic tools.
  • Configure Windows Update.
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> Pre-Requisites
Before attending this course, students must have the following pre-requisites:
  • Familiarity with PC hardware and devices.
  • Fundamental TCP/IP knowledge.
  • Basic Windows and Active Directory knowledge.
  • Experience with mapping network file shares.
  • Experience installing applications.
  • Experience with running commands from a command window.
  • Be familiar with reviewing support logs.
  • Have experience of supporting previous versions of the Windows operating system.
  • Be familiar with an IT helpdesk ticketing system.
  • It is recommended, but not required, that students have completed Course 5105: Deploying Windows Vista Business Desktops.
> Purpose
After completing this course, students will be able to install Windows Vista; troubleshoot the startup process; configure hardware and devices for Windows Vista-based computers; configure networking for Windows Vista-based computers; secure Windows Vista-based computers; maintain and optimize Windows Vista-based computers.
> Supplementary Information
This course is a 3-day accelerated bundle of 5115A and 5116A with parts of 5118A. This course is prepapration for the Technology Specialist exam 70-620 and the Professional level exam 70-622.