Configuring and Troubleshooting Windows Server 2008 Terminal Services
(Microsoft Training Course: 6428) - 2 days - £820 exc VAT

This course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. It is intended for Technology Specialists in an enterprise environment.

1. Configuring Terminal Services Core Functionality
2. Configuring and Managing Terminal Services Licensing
3. Configuring and Troubleshooting Terminal Services Connections
4. Configuring Terminal Services Resources
5. Configuring Terminal Services Web Access
6. Configuring Session Broker
7. Configuring and Troubleshooting Terminal Services Gateway
8. Managing and Monitoring Terminal Services

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Module 1: Configuring Terminal Services Core Functionality

• This module explains how to install TS and configure core functionality.
• Configuring TS Role
• Configuring TS Settings
• Lab: Configuring TS Core Functionality

Skills

• Install and configure the TS role.
  
• Configure TS settings.
  

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Module 2: Configuring and Managing Terminal Services Licensing

• This module explains how to configure and manage TS Licensing.
• Configuring TS Licensing
• Managing TS Licenses
• Lab: Configuring and Managing TS Licensing

Skills

• Identify the appropriate licensing scope.
  
• Configure the license server scope: forest, domain, and workgroup licensing.
  
• Identify when to use the per-user and per-device licensing modes.
  
• Install the TS Licensing Role.
  
• Configure TS licensing for per-user licenses.
  
• Identify considerations when configuring TS licensing for per-device licenses.
  
• Manage the licensing lifecycle.
  

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Module 3: Configuring and Troubleshooting Terminal Services Connections

• This module explains how to configure and troubleshoot connection properties using TS.
• Configuring TS Connection Properties
• Configuring TS Properties Using Group Policy
• Troubleshooting TS
• Lab: Configuring and Troubleshooting TS Connections

Skills

• Configure TS connection properties using the TS console.
  
• Configure TS properties using Group Policy.
  
• Troubleshoot TS connection properties for a single-user.
  
• Troubleshoot TS connection properties for multiple- users.
  

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Module 4: Configuring Terminal Services Resources

• This module explains how to configure TS Easy Print and TS RemoteApp.
• Installing Applications
• Configuring Remote Applications
• Configuring Printers
• Lab: Configuring TS Resources

Skills

• Identify the considerations for the types of applications that can be installed in a TS environment.
  
• Install applications in a TS environment.
  
• Configure TS Web Access to make TS RemoteApp programs available through a Web site.
  
• Configure TS Easy Print.
  

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Module 5: Configuring Terminal Services Web Access

• This module explains how to configure TS Web Access.
• Installing the TS Web Access Role Service
• Lab: Configuring TS Web Access

Skills

• Install the TS Web Access role service.
  
• Configure TS Web Access.
  
• Configure TS RemoteApp programs for TS Web Access.
  

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Module 6: Configuring Session Broker

• This module explains how to configure TS Session Broker.
• Configuring a TS Session Broker for a Load-Balanced Farm
• Lab: Configuring a Session Broker

Skills

• Configure a TS session broker for a load-balanced TS farm.
  

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Module 7: Configuring and Troubleshooting Terminal Services Gateway

• This module explains how to configure and troubleshoot TS Gateway.
• Configuring TS Gateway
• Troubleshooting TS Gateway Connectivity Issues
• Lab: Configuring and Troubleshooting TS Gateway

Skills

• Define when to use TS Gateway.
  
• Configure TS Gateway properties.
  
• Monitor active connections using TS Gateway console.
  
• Troubleshoot a TS Gateway connectivity issue.
  

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Module 8: Managing and Monitoring Terminal Services

• This module explains how to manage and monitor TS connections post installation and configuration. The students will also be introduced to configuring WSRM for TS.
• Managing Current TS Connections
• Monitoring TS Connections
• Configuring WSRM for TS
• Lab: Managing and Monitoring TS

Skills

• Manage TS connections to ensure availability of the TS.
  
• Resolve client connectivity issues by verifying end-user configuration using RDC.
  
• Monitor TS connections to determine when to force client disconnect.
  
• Identify monitoring methods for TS role specific instances.
  
• Configure resource allocation policies using WSRM based on the environment.
  
• Monitor WSRM performance using the WSRM Monitoring TS tool.
  

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Before attending this course, students must have the following pre-requisites:

• Completion of Course 6420.
• Windows Server 2003 Terminal Server experience in an enterprise environment.
• Experience administering and supporting TS.
• Experience administering and supporting Windows Server 2003.
• Experience administering certificate services.
• Network + certification.

After completing this course, students will be able to configure TS settings; identify the appropriate licensing scope and configure licensing; identify when to use licensing modes; configure TS licensing for per-user and device licenses; manage the licensing lifecycle; configure TS connection properties; troubleshoot TS connection properties; identify the considerations for types of applications; install applications on TS; configure TS Web Access; configure TS Easy Print; install and configure TS Web Access role service; configure a TS session broker for a load-balanced TS farm; configure TS Gateway properties; monitor active connections; troubleshoot a TS Gateway; manage TS connections; resolve client connectivity issues using Remote Desktop Connection (RDC); monitor TS connections; identify monitoring methods; configure resource allocation policies using WSRM based on the environment; monitor WSRM performance using the WSRM Monitoring TS tool.