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Exchange Server

Implementing and Managing Microsoft Exchange 2000
(Microsoft Training Course: 1572) - 5 days - £2640 exc VAT

We currently do not have any dates scheduled for this course.
Please contact us to arrange a closed course for your company or add your details to courses in waiting.
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> Target Audience
THIS COURSE HAS NOW RETIRED. PLEASE SEE THE SUPPLEMENTARY INFORMATION FOR DETAILS OF ALTERNATIVE COURSES.
The goal of this course is to teach students the knowledge and skills necessary to install, configure, and administer Microsoft Exchange 2000. It is intended for IT professionals who will administer Exchange 2000 organizations. Candidates for this course operate in medium to very large computing environments that typically have multiple physical locations, mixed client connection protocols, and internet messaging connectivity
> Course outline
  1. Introduction to Microsoft Exchange 2000
  2. Installing Microsoft Exchange 2000
  3. Administering Microsoft Exchange 2000
  4. Creating and Managing Storage Groups and Stores
  5. Creating and Managing Recipient Objects
  6. Creating and Managing Public Folders
  7. SMTP in Microsoft Exchange 2000
  8. Message Routing in Microsoft Exchange 2000
  9. Message Flow in Microsoft Exchange 2000
  10. Configuring Internet Protocols
  11. Accessing Microsoft Exchange 2000 with Outlook Web Access
  12. Configuring Instant Messaging
  13. Implementing Microsoft Exchange 2000 Conferencing Server
  14. Monitoring Microsoft Exchange 2000
  15. Disaster Recovery in Microsoft Exchange 2000
  16. The Microsoft Exchange 2000 Challenge
Supplementary Information This course has now retired and is no longer available. We suggest you look at Course 5047: Introduction to Installing and Managing Microsoft Exchange Server 2007.
Module 1: Introduction to Microsoft Exchange 2000
  • Exchange 2000 Product Offerings
  • Integration with Windows 2000
  • Administrative Capabilities
  • Message Routing Capabilities
  • User and Developer Capabilities
Skills
  • Define and describe the basic features, components, products and functions of Exchange 2000.
  • Describe how Exchange 2000 is integrated with Windows 2000.
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Module 2: Installing Microsoft Exchange 2000
  • Exchange and Windows 2000
  • Installing Exchange 2000
  • Default File Locations and Share-Point Permissions
  • Troubleshooting Installation Options
Skills
  • Describe the prerequisite steps for an Exchange 2000 installation.
  • Perform special Exchange 2000 installations.
  • Identify post-installation issues.
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Module 3: Administering Microsoft Exchange 2000
  • Introduction to Administrative Utilities
  • Introduction to Exchange System Manager
  • Managing Administrative Security
  • Creating and Configuring Administrative Groups
  • Using Exchange 2000 System Policies
  • Administering Exchange 2000 Address Lists
Skills
  • List and describe the main components of Exchange System Manager.
  • Manage administrative security for Exchange 2000.
  • Create and configure administrative groups.
  • Use Exchange 2000 system policies to administer Exchange 2000.
  • Administer Exchange 2000 address lists.
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Module 4: Creating and Managing Storage Groups and Stores
  • Storage Groups
  • ESE Features of Exchange 2000
  • Creating Storage Groups and Stores
  • Managing Storage Groups and Stores
Skills
  • Manage storage groups and stores.
  • Describe the ESE features in Exchange 2000.
  • Commit data to a database.
  • Index contents of databases.
  • Describe search architecture.
  • Administer full-text indexing
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Module 5: Creating and Managing Recipient Objects
  • Creating and Configuring Recipient Objects
  • Managing Recipient Objects
  • Making Bulk Changes to the Directory
  • Configuring Policies
Skills
  • Create recipient objects, including mailbox-enabled users, contacts, and groups.
  • Configure users, groups, and contacts.
  • Manage recipient objects by creating additional e-mail addresses, applying rights and permissions, and by moving mailboxes between databases or servers.
  • Make bulk changes to the directory by importing and exporting Active Directory information.
  • Configure recipient policies and mailbox store policies.
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Module 6: Creating and Managing Public Folders
  • Introduction to Public Folders
  • Configuring Public Folder Permissions
  • Managing Public Folder Replication
  • Replicating Public Folders
  • Setting Public Store Policies
Skills
  • Configure public folder permissions for the parent folder and describe how permissions are propagated to subfolders.
  • Create and monitor a public folder replica, and enable a public folder referral.
  • Use message state information to determine whether a public folder is synchronized, to identify information stores maintaining replicas, and to resolve content conflicts.
  • Apply public store policies to the information store and explain conditions under which multiple policies can be applied.
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Module 7: SMTP in Microsoft Exchange 2000
  • Introduction to SMTP
  • Configuring multiple SMTP Domain Names
  • Configuring an SMTP virtual server
  • Troubleshooting SMTP connectivity
Skills
  • Describe the role of SMTP, Extension to SMTP (ESMTP), and DNS in Exchange 2000.
  • Configure multiple SMTP domain names.
  • Configure an SMTP virtual server.
  • Configure an SMTP connector.
  • Choose the tools for troubleshooting SMTP connectivity.
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Module 8: Message Routing in Microsoft Exchange 2000
  • Message Routing and Routing Groups
  • Connecting Routing Groups
  • Determining Link Status
  • Routing Messages
Skills
  • Create and Define message routing and routing groups.
  • Describe each of the connectors you can use to connect routing groups, including the routing group connector, SMTP connector, and the X.400 connector.
  • Describe how Exchange uses the link state table and the link state algorithm to determine link status.
  • Outline how Exchange 2000 selects a message route, how Exchange routes messages between multiple routing groups, and how Exchange routes messages outside of an Exchange 2000 organization.
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Module 9: Message Flow in Microsoft Exchange 2000
  • Message Flow Architecture
  • Working with Failed Links
  • Message Tracking
Skills
  • Describe the message flow architecture in Exchange 2000.
  • Describe how Exchange 2000 handles failed links.
  • Enable message tracking as well as subject logging, and explain how to use tracking to troubleshoot message delivery.
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Module 10: Configuring Internet Protocols
  • IIS Integration with Exchange 2000
  • Examining Client Connectivity and Security
  • Kerberos Authentication
  • Front-End/Back-End Server Configuration and Security
  • Configuring NNTP Services
  • Troubleshooting Client Connectivity by Using Telnet
Skills
  • Describe the functionality that is provided by the integration of IIS with Exchange 2000.
  • Describe the message transfer process and the security options for Internet clients using IMAP4 and POP3.
  • Describe the Kerberos protocol version 5 authentication process.
  • Explain the authentication process and the different firewall configuration options.
  • Configure a NNTP virtual server, create and store newsgroups, and create newsfeeds.
  • Troubleshoot client connectivity using by Telnet.
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Module 11: Accessing Microsoft Exchange 2000 with Outlook Web Access
  • Examining Outlook Web Access Components and Process
  • Configuring an HTTP Virtual Server
  • Securing Outlook Web Access Communication
Skills
  • Describe the benefits of Outlook Web access.
  • Capabilities of Web Distributed Authoring and Versioning (WebDAV).
  • Explain the function of each component used by Outlook Web Access.
  • Create and configure an HTTP virtual server.
  • Describe the authentication and encryption methods available when using Outlook Web Access.
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Module 12: Configuring Instant Messaging
  • Introduction to Instant Messaging
  • Basics of Instant Messaging
  • Terminology and Components.
  • Installing and Configuring Instant Messaging
  • Instant Messaging Operations and Considerations
Skills
  • Describe how Instant Messaging works and how it is configured.
  • Describe the components of Instant Messaging.
  • Install and configure Instant Messaging server components and Instant Messaging clients.
  • Describe the Instant Messaging process and identify security considerations.
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Module 13: Implementing Microsoft Exchange 2000 Conferencing Server
  • Capabilities and Architecture of Exchange 2000 Conferencing Server
  • Components and Technologies of Exchange 2000 Conferencing Server
  • Windows 2000 Dependencies
  • Configuring Exchange 2000 Conferencing Server
Skills
  • Describe the capabilities of Exchange 2000 Conferencing Server.
  • Outline the server-side components and services.
  • Explain the components and technologies that Exchange 2000 Conferencing Server provides.
  • Outline the Windows 2000 components and services on which Exchange 2000 Conferencing Server depends.
  • Describe how to configure and use Exchange 2000 Conferencing Server.
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Module 14: Monitoring Microsoft Exchange 2000
  • Tools for Monitoring Exchange 2000
  • Monitoring Exchange 2000 by Using The Performance Console
  • Monitoring Exchange 2000 by Using Monitoring And Status
  • Logging and Viewing Diagnostic Data
Skills
  • Describe the tools used to monitor the performance of Exchange 2000.
  • Monitor Exchange 2000 and Windows 2000 using Performance Logs, Alerts and System Monitor.
  • Monitor services using Monitoring and Status.
  • Assess system efficiency using Event Viewer to view the log files.
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Module 15: Disaster Recovery in Microsoft Exchange 2000
  • Disaster Recovery in Exchange 2000
  • Backing Up Exchange 2000 by Using the Windows 2000 Backup Utility
  • Restoring Exchange 2000
  • Creating a Disaster Recovery Plan
Skills
  • Describe the dependencies between Active Directory and Exchange 2000.
  • Back up Exchange 2000 by using the Microsoft Windows 2000 Backup utility.
  • Restore Exchange 2000.
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Module 16: The Microsoft Exchange 2000 Challenge
  • The Exchange 2000 Challenge is an activity used to review the entire course and inspire classroom discussions.
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> Pre-Requisites
This course requires that students meet the following prerequisites:
  • A working knowledge of Microsoft Windows 2000.
  • Completed Course 1560, Updating Support Skills from Windows NT 4.0 to Windows 2000, or [[{http://www.F1Comp.Co.UK/other/2154.html}Course 2154, Implementing and Administering Microsoft Windows 2000 Directory Services]], or equivalent working knowledge.
  • Working knowledge of Networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), SMTP, Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
  • Knowledge of Exchange Server 5.5 is beneficial but not essential
> Purpose
At the end of the course, students will be able to install Exchange 2000; create and manage Storage Groups, Mailbox Stores, and Public Folder Stores; create and manage public folders, users, contacts, and distribution lists; configure full-text indexing; create and apply mailbox store and public folder store Policies; create a Simple Mail Transfer Protocol (SMTP) Connector to the Internet; create and connect Exchange Routing Groups; configure Microsoft Outlook Web Access; install and configure Instant Messaging; implement and configure Exchange 2000 Conferencing Server; monitor and tune Exchange 2000 performance; backup Exchange 2000 data and restore Exchange 2000 after a disaster
> Supplementary Information
This course has now retired and is no longer available. We suggest you look at Course 5047: Introduction to Installing and Managing Microsoft Exchange Server 2007.
> EXAMS
There are no exams directly associated with this course