Implementing Microsoft Operations Manager 2000 (MOM)
(Microsoft Training Course: 2550) - 3 days - £1700 exc VAT

This course provides students with the knowledge and skills necessary to deploy and implement Microsoft Operations Manager 2000. It is intended for senior IT support professionals, consultants, network architects, and system engineers who are responsible for deploying and configuring Microsoft Operations Manager 2000.

1. Introduction to Operations Management
2. MOM Components
3. Installing MOM
4. Installing Agents
5. Using MOM Groups
6. Processing Events
7. Alert Processing Rules
8. Performance Processing Rules
9. Complex Configurations
10. Using Reports

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Module 1: Introduction to Operations Management

• Operations Management Overview
• MOM 2000
• MOM Events

Skills

• Defining operations management.
  
• Describing MOM 2000.
  
• Defining business requirements for MOM 2000.
  
• Describing the MOM 2000 feature set.
  
• Describing events and event processing.
  
• Describing management packs.
  
• Comparing MOM and Microsoft Systems Management Server (SMS).
  

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Module 2: MOM Components

• MOM Architecture
• Business Logic Components
• Data Components
• Presentation Components
• Configuration Groups

Skills

• Describing the architecture of MOM.
  
• Describing the components of MOM.
  
• Describing configuration groups.
  

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Module 3: Installing MOM

• System Requirements
• MOM Service Accounts
• Installation Scenarios
• Post-Installation Tasks
• Uninstalling MOM

Skills

• Identifying the hardware and software requirements of a MOM installation.
  
• Identifying the service accounts required by a MOM installation.
  
• Using the Verify Prerequisites tool to ensure that your system meets MOM's requirements.
  
• Identifying the different types of MOM installation that are available.
  
• Installing MOM.
  
• Performing any post-installation steps required.
  
• Describing the process for uninstalling MOM.
  

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Module 4: Installing Agents

• Introduction to Agents
• Installing Agents
• Configuring Agents

Skills

• Describing the function of agents.
  
• Planning an agent installation.
  
• Installing agents.
  
• Pushing agents to monitored systems.
  
• Configuring agents
  
• Uninstalling agents
  

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Module 5: Using MOM Groups

• Introduction to MOM Groups
• MOM Providers
• Processing Rules
• Notification Groups

Skills

• Defining and creating computer groups.
  
• Defining and creating providers.
  
• Defining and creating processing rules and processing rule groups.
  
• Using notification groups to send e-mail.
  

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Module 6: Processing Events

• MOM Event Processing Rules
• Types of Event Processing Rules
• Types of Responses for Event Rules

Skills

• Creating and managing event processing rules.
  
• Using filtering to reduce the number of events processed.
  
• Using event processing rules to respond to types of events.
  
• Using custom scripts to respond to events.
  

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Module 7: Alert Processing Rules

• MOM Alert Processing Rules
• Creating Alert Rules
• Responding to Alerts

Skills

• Defining alert processing rules.
  
• Creating alert processing rules.
  
• Determining responses available to alerts.
  

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Module 8: Performance Processing Rules

• MOM Performance Processing Rules

Skills

• Defining performance processing rules.
  
• Creating measuring rules.
  
• Creating threshold rules.
  

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Module 9: Complex Configurations

• Common Enterprise Management Scenarios
• Highly Reliable Monitoring Systems
• Database Maintenance

Skills

• Describing common enterprise management scenarios.
  
• Creating highly reliable monitoring systems.
  
• Maintaining the MOM database.
  

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Module 10: Using Reports

• Introduction to Reports
• Long-term Availability of Data

Skills

• Describing reporting requirements.
  
• Using predefined Access 2000 reports.
  
• Creating HTML reports.
  

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Before attending this course, students must have the following pre-requisites:

• Familiarity with configuring Microsoft Windows 2000.
• An understanding of network infrastructures.
• Familiarity with domains and the Active Directory directory service.
• Knowledge of how to create and manage users, groups, and computers in a domain.

After completing the course, students will be able to identify the features of MOM 2000 that support operations management; identify a MOM deployment that provides a distributed operations management solution; perform a custom installation according to specified configurations and prerequisites; install and configure agents; use MOM groups to apply processing rules for events; create alert, event, and performance processing rules; plan and configure MOM for complex situations; use predefined reports to view collected data and provide access to reports through a Web interface.