Deploying and Supporting Microsoft Systems Management Server 2.0 (SMS)
(Microsoft Training Course: 0828) - 5 days - £2640 exc VAT

This course provides students with the knowledge and skills required to deploy and support Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2.

1. Installing a Primary Site Server
2. Using SMS Diagnostic Tools
3. Setting Up Multiple Sites
4. Configuring Site Systems
5. Discovering and Installing Clients
6. Collecting Inventory
7. Distributing Software
8. Software Metering
9. Remotely Controlling a Client
10. Optimizing SQL Server for SMS
11. Restoring an SMS Site
12. Securing an SMS Site
13. SMS Component Operations

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Module 1: Installing a Primary Site Server

• Site server hardware and software requirements
• Installing Microsoft Systems Management Server 2.0, Service Pack 2.
• Changes to the site server
• Troubleshooting site installation

Skills

• Select an appropriate computer to be a primary site server.
  
• Install an SMS 2.0 primary site.
  
• Locate the SMS components on a primary site server.
  
• Troubleshoot SMS site installation.
  

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Module 2: Using SMS Diagnostic Tools

• Status messages
• SMS Service Manager
• SMS log files
• Performance Monitor
• WBEMTest diagnostic tool
• Network Monitor
• SNMP Event to Trap translator

Skills

• Configure and use the SNMP Event to Trap translator.
  
• Use Status Message Viewer to view status of SMS functions.
  
• Use SMS Service Manager.
  
• Use SMS Performance Monitor counters.
  
• Locate and read SMS process log files.
  
• Use WBEMTest to diagnose Windows Management Instrumentation (WMI) connection problems.
  
• Use Network Monitor to trace network traffic.
  

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Module 3: Setting Up Multiple Sites

• Defining the site hierarchy
• Configuring a site address
• Attaching to a parent site
• Communicating between sites
• Installing a secondary site server
• Removing SMS from a site server
• Troubleshooting a secondary site installation

Skills

• Design a site hierarchy.
  
• Configure and use senders (Standard, Courier).
  
• Configure a parent-child relationship between two primary sites.
  
• Install a secondary site server.
  
• Remove a primary site.
  
• Troubleshoot secondary site installation problems.
  
• Remove SMS client software.
  

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Module 4: Configuring Site Systems

• Site configuration process
• Configuring Windows 2000-based site systems
• Configuring NetWare site systems

Skills

• Describe the site system configuration process.
  
• Configure site systems including:
  
• Component server.
  
• Client access point.
  
• Logon point.
  
• Distribution point.
  
• Software metering server.
  

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Module 5: Discovering and Installing Clients

• Assignment, discovery, and client installation review
• Assigning resources to sites
• Discovery methods
• Client installation
• Removing SMS from a client
• Troubleshooting client installation

Skills

• Explain how SMS processes add a client to a site.
  
• Trace the network traffic generated by adding a client to a site.
  
• Track SMS status messages generated by adding a client to a site.
  
• Troubleshoot problems with adding a client to a site.
  

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Module 6: Collecting Inventory

• Hardware inventory collection
• Software inventory collection

Skills

• Explain how software and hardware inventory is collected.
  
• Trace the network traffic generated by inventory collection.
  
• Control network traffic generated by hardware inventory collection.
  
• Track SMS status messages generated by collecting inventory.
  
• Troubleshoot problems collecting inventory.
  

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Module 7: Distributing Software

• Distributing software to clients
• Hard-disk space requirements
• Network traffic generated
• Tracking package status
• Tracking advertisement status

Skills

• Explain how SMS processes distribute software to a client.
  
• Trace the network traffic generated by distributing software.
  
• Track SMS status messages generated by distributing software.
  
• Troubleshoot problems distributing software.
  

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Module 8: Software Metering

• Software metering process flow
• Hard-disk space requirements
• Network traffic generated
• Log files

Skills

• Explain how SMS processes meter software usage and enforce licenses.
  
• Trace the network traffic generated by metering software usage.
  
• List the resource requirements needed to implement software metering.
  
• Troubleshoot problems metering software usage and licensing applications.
  

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Module 9: Remotely Controlling a Client

• Remote control session
• Resource requirements and network traffic
• Status messages, log files, and events

Skills

• Explain how SMS processes provide the remote control feature.
  
• Trace the network traffic generated by a remote control session.
  
• Track SMS status messages generated by remote control.
  
• Troubleshoot problems remotely controlling a client.
  

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Module 10: Optimizing SQL Server for SMS

• Introduction to SQL Server
• Maintaining a SQL Server database
• Configuring SMS database maintenance tasks
• Tuning SQL Server for use with SMS

Skills

• Define basic SQL Server 6.5, 7.0 and 2000 terms including device, database, stored procedure, trigger, and task.
  
• List SQL Server configuration parameters and optimize them for use with SMS for SQL Server 6.5, 7.0 and 2000.
  
• Maintain a SQL Server database.
  
• Back up and restore a database.
  
• List and describe tasks, triggers, and stored procedures that are built into SMS.
  

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Module 11: Restoring an SMS Site

• Moving the site database
• Replacing the site database server
• Replacing the site server computer
• Restoring site systems

Skills

• Move the site database.
  
• Replace or restore the site database server.
  
• Restore or replace a primary site server.
  
• Restore site systems.
  

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Module 12: Securing an SMS Site

• Security overview
• SMS file security
• SMS database security
• SMS accounts

Skills

• Choose an appropriate security strategy for your site.
  
• List the accessibility to SMS 2.0 shares, directories, and files.
  
• Use the Security Rights container to limit access to SMS functionality.
  
• Describe the various accounts used in the SMS system.
  
• Use Microsoft Management Console to limit administrative access.
  

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Module 13: SMS Component Operations

• Site configuration components
• Site system installation components
• Discovery components
• Inventory components
• Software distribution components
• Software metering components
• Intersite components
• Status system components

Skills

• List and describe the operation of each SMS server component.
  
• Determine the status or state of each SMS server component.
  

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Before attending this course, students must have the following pre-requisites:

• Successful completion of Course 827, Administering Microsoft Systems Management Server 2.0, or have equivalent knowledge
• Be certified on Microsoft Windows 2000 Server or have equivalent knowledge
• Be certified on Microsoft Windows 2000 Professional operating system or have equivalent knowledge.

At the end of the course, students will be able to install a primary and secondary site server; use the appropriate diagnostic tool when troubleshooting problems in an SMS site; configure a site hierarchy; configure site-to-site communications; integrate Novell NetWare servers in an SMS site; configure SMS and simple network management protocol (SNMP) integration; configure site system roles; manage clients and site systems in multiple sites; diagnose and resolve problems with SMS functions; optimize and maintain Microsoft SQL Server for SMS; back up and restore an SMS site; define an SMS site; analyze resource requirements to implement a site; and secure an SMS site.