A Small Class Size is the Best Learning Environment*
Only F1 has no more than 6 Delegates in a Class
Everyone has Individual Attention from the Trainer

Certification for Microsoft Dynamics CRM

The core exams for this certification have now been retired by Microsoft, and therefore this certification can no longer be achieved.

Click here to see our new Fast Tracks to CRM Certification

What is Dynamics Certification?

Microsoft Dynamics Certifications have been aligned to the Technology Specialist and IT Professional certifications , meaning that the certifications will now be either MCTS or MCITP.  These credentials help identify and distinguish your technical skill set in using a Microsoft Dynamics or related business product. These certifications are recognised by industry employers and provide an objective validation of your knowledge. Holding a Microsoft Dynamics certification helps you demonstrate the real-world technical skills that employers are looking for, which leads to greater career opportunities.

The Microsoft Certified Technology Specialist for Microsoft Dynamics CRM certification helps demonstrate proficiency in a module of Microsoft Dynamics CRM. The certifications are as follows:

The Microsoft Certified IT Professional for Microsoft Dynamics CRM certification helps demonstrate proficiency in Microsoft Dynamics CRM. The certifications are as follows:

TOP

The Benefits of Using F1 to Certify

F1 Computing, a Microsoft Gold Certified Partner, has been a training company for over 17 years and uses this expertise to ensure that its training clients have both the theoretical knowledge supplied by Microsoft Official Curriculum and the practical knowledge that its certified trainers can give.  With in-house expertise in developing and deploying Microsoft Dynamics CRM, we are best placed to empower students with certification and skills to customise their own CRM systems.

F1 has two certification options, a 'training only' package and an 'all in' package.  The 'training only' option means that you only pay for the discounted certification training up-front; exams and practice tests (if required) will bear an additional cost.  The 'all in' option has everything in one discounted payment, meaning fewer purchase orders and business plans for your certification. For more details of what is included in each of the packages, please go here.

F1 knows that sometimes some of the material on a course is difficult to get to grips with. To help delegates pass MCP exams, F1 allows certification package delegates to re-sit any course if they feel it will help them pass their MCP.

Call F1 now on 0800 169 1890 for a detailed quotation customised to your specific requirements.

TOP

How to Obtain a Microsoft Dynamics Certification

Microsoft Certified Technology Specialist: Microsoft Dynamics CRM 4.0 Applications

This certification exam measures your ability to understand and articulate how to use and implement the Microsoft Dynamics CRM 4.0 Applications modules effectively, and use the terms used in the application to adequately convey solutions to other users.

The required exam covers the following subjects: Microsoft Dynamics CRM Concepts (34%), Sales (18%), Marketing (16%), Service Management (18%) and Service Scheduling (14%).

Required Exam (1) MB2-632: Microsoft Dynamics CRM 4.0 Applications
Courses 8913: Applications in Microsoft Dynamics CRM 4.0
Classroom Days 3
PDF of Route 2 Pages
YOU PAY £9,50    TRAINING ONLY
£1,030    ALL IN PACKAGE

TOP

Microsoft Certified Technology Specialist: Microsoft Dynamics CRM 4.0 Customisation and Configuration

This certification exam measures your ability to understand and articulate how to configure the application’s organizational settings and customize the application using its built-in customization tools.

The required exam covers the following subjects: Configuring Your Deployment (28%), Customising Forms and Views (12%), Customising Entities and Attributes (32%), Customising Relationships and Mapping (20%) and Maintaining Organisations (8%).

Required Exam (1) MB2-631: Microsoft Dynamics CRM 4.0 Customisation and Configuration
Courses 8912: Customisation and Configuration in Microsoft Dynamics CRM 4.0
Classroom Days 3
PDF of Route 2 Pages
YOU PAY £1,070    TRAINING ONLY
£1,140    ALL IN PACKAGE

TOP

Microsoft Certified Technology Specialist: Microsoft Dynamics CRM 4.0 Installation and Deployment

This certification exam measures your ability to understand and articulate how the components used within a Microsoft Dynamics CRM 4.0 deployment and how those components should be effectively installed and deployed to support Microsoft Dynamics CRM.

The required exam covers the following subjects: Planning a Microsoft Dynamics CRM Implementation (18%), Microsoft Dynamics CRM Installation (24%), Microsoft Dynamics CRM Email Router (12%), Microsoft Dynamics CRM for Microsoft Office Outlook (20%), Redeployment and Upgrading (16%) and Uninstalling and Repairing (10%).

Required Exam (1) MB2-633: Microsoft Dynamics CRM 4.0 Installation and Deployment
Courses 8911: Installation and Deployment in Microsoft Dynamics CRM 4.0
Classroom Days 2
PDF of Route 2 Pages
YOU PAY £860    TRAINING ONLY
£950    ALL IN PACKAGE

TOP

Microsoft Certified Technology Specialist: Extending Microsoft Dynamics CRM 4.0.

This certification exam measures your understanding of important skills and areas of knowledge used in the development of extensions for Microsoft Dynamics CRM 4.0.

The required exam covers the following subjects: . Extension Approach (24%), Web Service Programming (24%), Custom Workflow Activities (10%), Developing Plug-ins (16%), and Application Programming (26%).

Required Exam (1) MB2-634: Extending Microsoft Dynamics CRM 4.0
Courses 8912: Customisation and Configuration in Microsoft Dynamics CRM 4.0
8969: Extending Microsoft Dynamics CRM 4.0
Classroom Days 6
PDF of Route 4 Pages
YOU PAY £2,150    TRAINING ONLY
£2,230    ALL IN PACKAGE

TOP

Microsoft Certified IT Professional for Microsoft Dynamics CRM

This is a premier certification that shows an individual has completed a pre-determined set of required and elective certification exams. These include certification exams for Microsoft Dynamics and related business products, as well as certification exams for other Microsoft technologies such as SQL Server. This certification helps demonstrate an individual’s broad and deep knowledge of a Microsoft Dynamics product.

Note: To become certified as a Microsoft Certified Business Management Solutions Professional, you must successfully complete the exams that are based on the current version of the product or you must successfully complete the most recent version of the exams.

 

Microsoft Certified IT Professional: Applications for Microsoft Dynamics CRM 4.0

This premier certification helps demonstrate your professional developer proficiency in Microsoft Dynamics CRM. The requirement is to pass one core exam and two elective exams to earn your certification.

Required Exam (1)
Core
MB2-632: Microsoft Dynamics CRM 4.0 Applications
Required Exams (2)
Elective
MB2-631: Microsoft Dynamics CRM 4.0 Customisation and Configuration
70-620: TS: Configuring Microsoft Windows Vista Client
NB. There are a number of elective exams you can choose as part of this certification; please call for details.
Courses 8913: Applications in Microsoft Dynamics CRM 4.0
8912: Customisation and Configuration in Microsoft Dynamics CRM 4.0
5115: Installing, Configuring and Troubleshooting Windows Vista
Classroom Days 9
PDF of Route 6 Pages
YOU PAY £2,910   TRAINING ONLY
£3,190    ALL IN PACKAGE

TOP

Microsoft Certified IT Professional: Developer for Microsoft Dynamics CRM 4.0

This premier certification helps demonstrate your professional developer proficiency in Microsoft Dynamics CRM. The requirement is to pass two core exams and two elective exams to earn your certification.

Required Exams (2)
Core
MB2-631: Microsoft Dynamics CRM 4.0 Customisation and Configuration
MB2-634: Extending Microsoft Dynamics CRM 4.0
Required Exams (2)
Elective
MB2-632: Microsoft Dynamics CRM 4.0 Applications
70-503: TS: Microsoft .NET Framework 3.5 - Windows Communication Foundation Application Development
NB. There are a number of elective exams you can choose as part of this certification; please call for details.
Courses 8912: Customisation and Configuration in Microsoft Dynamics CRM 4.0
8969: Extending Microsoft Dynamics CRM 4.0
8913: Applications in Microsoft Dynamics CRM 4.0
6461: Visual Studio 2008 Connected Systems: Windows Communication Foundation
Classroom Days 12
PDF of Route 8 Pages
YOU PAY £3,810   TRAINING ONLY
£4,150    ALL IN PACKAGE

TOP

Microsoft Certified IT Professional: Installation and Deployment for Microsoft Dynamics CRM 4.0

 This premier certification helps demonstrate your professional developer proficiency in Microsoft Dynamics CRM. The requirement is to pass one core exam and three elective exams to earn your certification.

Required Exam (1)
Core
MB2-633: Microsoft Dynamics CRM 4.0 Installation and Deployment
Required Exams (3)
Elective
MB2-631: Microsoft Dynamics CRM 4.0 Customisation and Configuration
70-236: TS: Microsoft Exchange Server 2007, Configuring
70-432: TS: Microsoft SQL Server 2008, Implementation and Maintenance
NB. There are a number of elective exams you can choose as part of this certification; please call for details.
Courses 8911: Installation and Deployment in Microsoft Dynamics CRM 4.0
8912: Customisation and Configuration in Microsoft Dynamics CRM 4.0
5047: Introduction to Installing and Managing Microsoft Exchange Server 2007
5049: Managing and Messaging Security using Microsoft Exchange Server 2007
5050: Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007
5051: Monitoring and Troubleshooting Microsoft Exchange Server 2007
6231: Maintaining a Microsoft SQL Server 2008 Database
6232: Implementing a Microsoft SQL Server 2008 Database
Classroom Days 22
PDF of Route 16 Pages
YOU PAY £6,430    TRAINING ONLY
£6,800    ALL IN PACKAGE

Many other routes are available to suit your specific requirements. Please call 0800 169 1890 to discuss these options with a qualified MCT trainer.

To get more information about how to prepare for each exam, please visit the Microsoft Learning section for a list of links to suggested courses, preparation guides, exam study guides and practice exams.

TOP

What's Included in F1's MCBMS Certification Packages?

As a Microsoft Gold Certified Partner for Learning Solutions with a Business Solutions competency in CRM, F1 is well placed to train its clients on business management technologies such as CRM, SQL Server 2005 and Exchange Server, and these new certification routes.

TRAINING ONLY Certification packages include the following:

  1. Microsoft Official Curriculum manual for each course.
  2. Refreshments and Lunches whilst at our training centres.
  3. Ongoing support from a qualified Microsoft Certified Trainer.
  4. FREE re-sits on any courses you have attended.

ALL IN Certification packages include the following:

  1. Microsoft Official Curriculum manual for each course.
  2. Additional Training Materials (such as books or e-learning), if applicable
  3. Refreshments and Lunches whilst at our training centres.
  4. Ongoing support from a qualified Microsoft Certified Trainer.
  5. FREE re-sits on any courses you have attended.
  6. Microsoft Exams stated in the route (value = £88 plus VAT per exam).
  7. Award-winning Transcender exam preparation software for the exams on the route (value = approx £75 plus VAT per practice test), if available.

All F1 Certification Routes are valid for a period of 18 months from the date of order.

All prices are subject to VAT, if applicable.

TOP