F1 Computing Systems Limited are committed to quality and service. As a result we aim not purely to attain the same standard, but to learn and surpass this level with each new client and project.

ISO 9000 (TickIT)
F1 are committed to achieving the above standard within the next twelve months. F1 have documented all the quality procedures and are undergoing a continual audit process. Our Quality Policy Statement is detailed below:

"The F1 Quality Policy is based on continually improving our internal quality processes to ensure that we not only meet our customers requirements but surpass them."

In order to achieve this we are:

Actively monitoring and reviewing our performance through internal and customer measures;

Laying down a foundation of quality management and environment systems;

Ensuring that our staff are fully trained and experienced in their roles, and to be accountable in meeting the needs of customers.

This will be supported with investment in a program of continuous improvement utilising a framework of Total Quality Management.  Each training delegate is sent a pre-course questionnaire to check their suitability for the chosen course and to highlight any areas of special interest.

Each delegate completes a comprehensive course evaluation form at the end of the course which is used to further improve quality and to ensure that the delegate receives appropriate post course support and guidance.

F1’s Product Director is responsible for the Quality System on a day to day basis.