Target Audience: This course will provide experienced business professionals with a better hands-on understanding of how to effectively manage their time, accurately define tasks, and process incoming information efficiently. It is designed for people who rely on Outlook for communication and who already use it for basic information workflow tasks such as e-mail, appointments and managing task lists.

Pre-requisites: Before attending this course, students must have the following pre-requisites:

• Experience as business professionals who work within Outlook and Microsoft Office regularly.
• A working familiarity with Outlook as a communications platform; specifically through e-mails, appointments and reminders, and tasks.
• A general awareness of time management principles, and a desire to take control of their day.

Purpose: After completing the course, students will be able to use dated and undated tasks, combined with context and categorization to make an informed decision about priority; effectively customize and manage the Task Pad and Task window; make e-mail more useful and get faster, more accurate responses by creating meaningful subject lines; use drag-and-drop techniques to instantly convert e-mail into calendar events or tasks; attach the e-mail (including any file attachments) or convert the e-mail body to a text note in the new appointment or task; use custom views to create the “Outlook Dashboard” to bring all of the information necessary to properly manage time and tasks into one central location.