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Module 1: Microsoft Exchange Server Overview
- Introduction to Exchange Server
- Exchange Server messaging infrastructure
- Exchange Server 5.5 features
Skills
- Describe the characteristics of shared-file messaging systems and client/server messaging systems.
- Name and describe the Exchange Server core and additional components, and the Windows NT security features leveraged by Exchange Server.
- Identify the clients supported by Exchange Server.
- Describe some of the new features of Exchange Server 5.5.
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Module 2: Introduction to Microsoft Exchange Server Administration
- Exchange Server Administrator program
- Permission contexts and permission flow
- Windows NT Server administration tools
- Lab: Installing the Exchange Server Administrator program
Skills
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Name the containers that make up an Exchange Server organization, describe their contents, and explain the difference between hierarchy containers and hierarchy objects.
- Set permissions on the objects in the hierarchy.
- Describe the three permission contexts of the hierarchy and the flow of permissions through the tree.
- Identify the Windows NT Server tools used to administer Exchange Server and use the "User Manager for Domains" tool to create and delete mailboxes.
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Module 3: Creating and Managing Recipients
- Types of recipient objects
- Creating mailboxes
- Configuring recipient object properties
- Creating and configuring custom recipients
- Creating and configuring distribution lists
- Importing and exporting data from the directory
- Managing recipient objects
- Creating and configuring Address Book views
- Lab: Creating recipients
- Lab: Directory import and export
- Lab: Creating Address Book views
Skills
- List the Exchange Server recipient types.
- Create and configure mailboxes.
- Configure the common configuration tabs for each recipient type.
- Create and configure custom recipients.
- Create and configure distribution lists.
- Perform a directory import and export.
- Manage each recipient type.
- Configure Address Book views.
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Module 4: Microsoft Exchange Server Architecture
- Exchange Server components
- Component communication
- Single-server and multiple-server message flow
Skills
- Recognize the Exchange Server core and additional components within the user interface, and describe the function of each component.
- Describe the communication paths between the core Exchange Server components.
- Recognize the flow of a message through Exchange Server in both a single-server environment and a multiple-server environment.
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Module 5: Managing Site Configuration
- Introduction to the Site Configuration container
- Configuring site containers
- Configuring site objects
- Introduction to Message Journaling
- Lab: Managing an Exchange Server site
- Lab: Managing Address Book views by using permissions
Skills
- Describe the purpose of each container and object in the Site Configuration container.
- List the contents of each container within the Site Configuration container.
- Explain which site properties can be configured through the objects in the Site Configuration container.
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Module 6: Managing Server Configuration
- Introduction to the Server Configuration objects
- Configuring the Server container
- Lab: Recovering deleted items
- Lab: Managing directory replication
Skills
- Name, describe, and configure the objects that appear in the Server container.
- Configure the properties and component options for a server in a site.
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Module 7: Creating and Managing Public Folders
- Introduction to public folders
- Developing a public-folder strategy
- Setting permissions on public folders
- Access to public folders
- Configuring Site and Server object properties
- Collaboration features
- Lab: Managing public folders
- Lab: Configuring public-folder affinity and replication
Skills
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Distinguish between public-folder hierarchy and public-folder contents.
- Appraise the advantages of using a single copy of a public folder or using one or more public-folder replicas in a public-folder strategy.
- View and assign public-folder permissions using either an Exchange client or the Exchange Administrator program, and propagate folder permission changes.
- Configure access to public folders.
- Configure Site and Server object properties.
- Describe the collaboration features of Exchange Server.
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Module 8: Maintaining a Microsoft Exchange Server Organization
- Introduction to database operation and maintenance
- Database characteristics and types
- Database files
- Exchange Performance Optimizer
- Database maintenance
- Backing up Exchange Server
- Troubleshooting tools and tasks
- Lab: Tracking a message
- Lab: Running the Exchange Server maintenance utilities
Skills
- Name the five types of database files, and describe the function of each type.
- Describe the backup processes.
- Use the Exchange Server Performance Optimizer to optimize an Exchange Server installation.
- Back up an Exchange Server computer.
- Describe troubleshooting tools that are used for maintaining Exchange Server.
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Module 9: Monitoring Microsoft Exchange Server
- Using tools to monitor an organization
- Introduction to server monitors
- Introduction to link monitors
- Post-configuration issues
- Viewing messaging queues
- Windows NT Performance Monitor
- Simple network management protocol (SNMP) monitoring
- Lab: Monitoring Exchange Server
Skills
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Configure server monitors.
- Configure link monitors.
- Start and stop monitors.
- Check message queues.
- Use Windows NT Performance Monitor to monitor Exchange Server activities.
- Use the SNMP monitoring tool.
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Module 10: Microsoft Exchange Server Form Administration
- Introduction to collaboration applications
- Introduction to forms
- Introduction to form management
- Lab: Installing an Outlook form
Skills
- Describe the various types of collaboration applications and the tools used to create them.
- Explain which types of forms are available through the Microsoft Outlook™ messaging and collaboration client.
- Describe the primary tasks involved with form administration.
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Module 11: Migrating to Microsoft Exchange Server
- Planning a migration strategy
- Migration process
- Introduction to Migration Wizard
- Introduction of the migration files
- Troubleshooting migration
- Lab: Migrating from Microsoft Mail
Skills
- Plan a migration to Exchange Server.
- Describe the migration process.
- Use Migration Wizard to complete a migration.
- Name and describe the files used by Migration Wizard during migration.
- Troubleshoot migration problems.
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Module 12: Selecting and Deploying Microsoft Exchange Server Clients
- Standards and protocols
- Introduction to Exchange Server clients
- Installing the client
- Introduction to profile creation
- Lab: Creating messaging profiles automatically
Skills
- List the standards and protocols supported by Exchange Server and Outlook 98.
- List the different electronic-mail clients and their features.
- Discuss the important issues in selecting a client.
- Compare the installation requirements for the Microsoft-based e-mail and collaboration clients.
- Create a user profile.
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Module 13: Configuring Microsoft Outlook
- Location of configuration information for Outlook
- Introduction to configuration of Outlook
- Introduction to Windows NT system policies
- Configuring the transport
- Additional configuration options
- Lab: Configuring Outlook 98 using system policies
Skills
- Describe the configuration options in Outlook.
- Describe how to use Windows NT system policies to manage an Outlook configuration.
- Recognize the order in which protocols are used by remote procedure calls (RPCs) to attempt a connection from a client to an Exchange Server computer.
- Configure additional options, such as folders and remote mail, importing and exporting information, creating personal folder stores, and support for roving users.
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Module 14: Microsoft Outlook 98 Deployment Kit
- Introduction to the Outlook 98 Deployment Kit
- Installing and preparing to run the wizard
- Running the wizard
- Customizing your Outlook 98 package
- Using the setup command-line options
- Additional references
- Lab: Installing and configuring the Outlook 98 Deployment Kit
Skills
- Describe the function of the Outlook 98 Deployment Kit.
- Install and run Deployment Wizard.
- Perform additional customization of your Outlook 98 package and prepare it for distribution.
- Use the setup command-line options to create a customized Outlook 98 package.
- Find additional information about Outlook 98 and other Microsoft products.
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